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TOWING:
EMERGENCY ROAD SERVICE - DISPATCH SERVICE - SELF HELP
“WE NEVER LEAVE YOU STRANDED.”
JUST
A PHONE CALL AWAY • 24/7 ANYTIME …ANYWHERE • TOLL
FREE 1-800-NAA-AUTO
DISPATCH SERVICE
When you need a tow or emergency road service and you find yourself
away from familiar territory, you probably have no idea who to call.
Call NAA !
Through our nationwide Dispatch Service, help is at your fingertips,
24 hours a day, 365 days a year, anywhere in the United States and
Canada.
This network of service stations and garages
renders services at contract prices, assuring you of a fair price
from a reputable, licensed and full-insured contractor. The call
is free, the dispatch service is free including someone to stay
in touch with you to insure that help is on the way, and your cost
for the service is reimbursed under your NAA membership. NAA's unique
combination of Dispatch with reimbursement for services rendered,
allows you the flexibility to have your emergency road needs handled,
as you want. For example, you will be towed to the destination of
your choice, not just to the nearest garage. NAA will reimburse
up to $100.00 for towing services or other emergency road services.
SELF HELP !
You do not have to go through our Dispatch service in order to qualify
for the reimbursement. If you know of a service station or garage
and would like to call them direct, you may do so and arrange your
own emergency road service. NAA encourages this freedom of choice
and will reimburse up to $100.00 for towing services or other emergency
road services.
COVERAGE is for NAA
members with a valid driver's license and includes towing, whether
a breakdown or accident, changing of flat tires with inflated spare
on the vehicle, delivery of gas or battery, jump starting the car,
unlocking your vehicle, or other roadside assistance to get you
going.
You are covered in your personal car and any
other car you may be driving, whether borrowed or rented, including
your van, pick-up truck, and recreational vehicle of any size. Your
membership does not cover motorcycles or vehicles with more than
one rear axle, nor does it cover tractor type trucks, with or without
trailer.
NAA membership covers the member, not the car,
and the member must be driving or riding in the vehicle at the time
of the incident and must have personally paid for the service in
order to receive reimbursement for the emergency road service.
HOW TO RECEIVE REIMBURSEMENT
You must submit an itemized bill or receipt from the contractor
for the emergency road service within 30 days of the incident. Please
include your NAA card number and the make, model and year of the
vehicle. The receipt should include the name, address and telephone
number of the contractor providing the service. Please Note: If
more than one road service is rendered pertaining to a single incident,
payment will be made up to the benefit limit set forth herein.
SPECIAL PROVISIONS
Parts and any repairs performed at a garage or service station are
not covered by NAA. The reimbursement is for services rendered at
the disablement site. NAA's emergency road service is for individuals,
not businesses, and is not intended to take the place of regular
maintenance of your vehicle and therefore excessive use of this
benefit may result in cancellation of your membership.
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DON'T
LET THE UNEXPECTED RUIN YOUR TRAVEL PLANS
$2,000.00 TRIP INTERRUPTION REIMBURSEMENT
When you are on a trip, more than 50 miles from
home, whether business or pleasure, and the vehicle in which you
are riding is in a collision, your trip has been interrupted. If
the car is stolen, your trip has really been interrupted. NAA to
the rescue.
NAA will reimburse you up to $2,000.00 for out
of pocket expenses incurred during the first seven (7) days immediately
following the collision or theft, including your expenses and the
expenses of the other occupants of the car, whether they are members
or not.
This reimbursement covers either (1) lodging
and meals for your entire party while you wait to have the car repaired,
or (2) the cost of a rental car to get your party to your trip destination
and/or back home, or (3) the cost of tickets on public transportation,
including airfares, to get your party to your destination and/or
back home. You may choose any one on the alternatives, whichever
is best for you.
This benefit covers you whether you were driving
the car or just riding in the car. The benefit extends to all occupants
of the vehicle, not just your family members. This benefit is based
on a per incident basis. If more than one occupant of the vehicle
is a NAA member, only one benefit is payable up to a total of $2,000.00.
TRIP INTERRUPTION FOR CHILDREN
Children who are NAA members, under the age of 16, are also entitled
to the Trip Interruption benefits. When the child is traveling without
his or her parent, such as a church or school trip, the adult driver
of the vehicle is covered as well as all travel companions in the
vehicle, regardless of the type of vehicle or the number of people
traveling in the vehicle.
HOW TO RECEIVE YOUR REIMBURSEMENT
You must submit your claim for reimbursement within thirty (30)
days of the incident. Please submit the name and address of the
law enforcement agency to which the theft or accident was reported,
along with the receipted bills for actual expenses incurred. If
a rental car was used, please attach a copy of the rental agreement
from a commercial rental car company. No coverage is available for
private rental arrangements.
All receipts must be in the member's name, except
where the member is under 16 years of age, and then the member should
attach an explanation of the circumstances and the name of the adult
in charge of the trip in order to allow that adult to receive reimbursement.
NOTE: This coverage is for accidents and stolen car
incidents more than fifty (50) miles from member's home and does
not extend to breakdowns.
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ACCIDENTS
OR STOLEN CAR NEAR HOME
$500.00 CAR RENTAL ALLOWANCE
As we know, many if not most accidents occur close to home. Without
this important NAA benefit, you would be left to haggle with your
own liability insurance company, or worse, the company of the guy
who ran into you. Consider also that situation when you return from
the shopping mall to the parking lot, and the car is just not there;
or you get up in the morning to go to work and step outside your
home to find your car gone. It can happen anywhere and unfortunately,
with more frequency than any of us would wish. Now what? NAA will
never leave you stranded.
First call the police and report the accident
or stolen car. This is critical in order to obtain the reimbursement
under this coverage benefit.
Next call your local car rental company and rent
a car to meet your needs until you can get your car repaired or
until the police determine what has happened to your car. This benefit
is a maximum reimbursement of $500.00 and is for rental car only.
The benefit does not cover gas, oil, or insurance charges on the
rental contract. This benefit is available to the member for accidents
involving his or her personal car, or one owned by another entity
but in the possession of and usually used by the member on a daily
basis. The benefit is available during the thirty days following
the accident or discovery of the theft.
To receive your reimbursement, please submit
a copy of the rental agreement from a commercial rental car company
and a copy of the accident report or the theft incident report.
Please send the information to NAA as soon as possible, but in no
event later than sixty (60) days after the date of the incident.
Complete information will insure the prompt handling of your claim.
$5,000 STOLEN CAR REWARD
NAA recognizes that the police action involved in recovering stolen
cars is often heroic, and always appreciated. NAA will pay a $5,000
Reward in your name to the law enforcement officer or agency responsible
for the arrest and conviction of the thief, or to the private citizen
providing information leading to the arrest and conviction of the
thief.
$500 PERSONAL ITEMS REWARD
When personal items have been stolen from your car, such as a radio,
car phone, luggage, or automobile accessories, NAA will pay a $500
Reward, in your name to the law enforcement officer or agency responsible
for the arrest and conviction of the thief, or to the private citizen
providing information leading to the arrest and conviction of the
thief.
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 YOUR
NAA EMBLEM
Apply your NAA emblem to a clean surface on the back window or bumper
of your car and the Reward sticker to any side window. This emblem
identifies you as a member of one of the finest motor clubs in America.
YOUR NAA KEY CHAIN
You will receive with your membership a number coded NAA key chain
engraved with the NAA mailing address. Should you lose your keys,
all the person finding them has to do is drop the keys in any mailbox
and they will be returned to NAA. We will match your code number
with your membership number and return the keys promptly to you.
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